Privacy Policy
How Jaga Stamina collects, uses, and safeguards your personal information when you visit our website.
Jaga Stamina, located at Jl. Diponegoro No. 45, Darmo, Wonokromo, Surabaya, 60241, is committed to protecting the privacy of our users.
This policy outlines how we collect, use, and safeguard your personal information when you visit our website, jagastamina.id. By using our site, you consent to the practices described in this document. We ensure that all data handling is conducted in accordance with applicable Indonesian laws regarding data protection and privacy.
As a provider of natural supplements for men and educational resources on vitamins and minerals for men, we understand that trust is central to your relationship with us. This document is written in plain language so you can understand exactly what data we process, why we process it, and what choices you have. If anything in this policy is unclear, you are welcome to reach out to us directly at [email protected] and we will respond within a reasonable timeframe.
Information Collection
We collect personal information that you voluntarily provide to us when you register on the site, place an order, or contact us for support. This may include your name, email address, phone number, and shipping address. We also automatically collect certain technical information when you navigate our site, such as your IP address, browser type, and operating system. This data is used to improve the functionality of our website and to provide a more personalized user experience.
When you browse our catalog of natural capsules for strength and vitality or read our guides on men's health support, the site may record which pages you visit, how long you stay, and which links you click. This behavioral data helps us understand which topics and products our visitors find most useful, so we can continue improving the relevance of our content. It does not identify you personally unless you combine it with information you provide through an account or order.
If you choose to create an account to streamline future purchases of energy and endurance supplements, we store the details you submit — such as delivery preferences and contact information — so you do not need to re-enter them each time. You may also choose to provide additional optional details, such as dietary preferences or wellness goals, which help us suggest popular products for men that may suit your routine. Providing optional information is never required to browse the site or complete a purchase.
- — Full name
- — Email address
- — Phone number
- — Shipping address
- — IP address
- — Browser type
- — Operating system
Use of Information
The information we collect is used primarily to process your transactions and to provide customer support for your purchases of natural supplements for men. We may also use your contact information to send you updates about your orders or, with your consent, promotional materials regarding new vitamins and minerals for men. We do not sell or rent your personal information to third parties for marketing purposes. Your data is used solely to enhance your relationship with Jaga Stamina.
When you place an order for healthy lifestyle products, we use your name and shipping address to prepare and deliver your package, and your email or phone number to send you order confirmations and delivery updates. If you contact us with a question about a product or an order, we use the details you provide to respond and resolve your inquiry. In all cases, the information is used for the specific purpose for which it was shared.
With your explicit consent, we may also send occasional emails about new arrivals, educational articles, and men's vitamin supplements that may interest you. You can opt out of these communications at any time by clicking the unsubscribe link in any email or by contacting us at [email protected]. Opting out of promotional messages does not affect transactional emails such as order confirmations, which are necessary to complete your purchases.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. This includes the use of encrypted connections (SSL) for all data transmissions and restricted access to personal data for our employees. Our storage systems are located in secure environments to prevent unauthorized access or disclosure. While no method of transmission over the internet is 100% secure, we follow industry standards to protect your data to the best of our ability.
Access to your personal information within our organization is limited to employees who need it to perform their duties — for example, staff handling order fulfillment or customer support. Each member of our team with data access is subject to confidentiality obligations, and we regularly review our internal permissions to ensure that only authorized personnel can view or manage customer records.
When you purchase natural capsules for strength and vitality, your payment information is processed through secure third-party payment providers rather than stored on our own servers. This means we do not retain your full card details or banking credentials. If a security concern is ever identified, we will take prompt steps to investigate, contain the issue, and notify affected users in accordance with applicable Indonesian regulations.
- 01 SSL encryption for all data transmissions
- 02 Restricted internal access controls
- 03 Secure storage environments
- 04 Payment data handled by certified providers
- 05 Regular permission reviews
Third-Party Disclosure
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as shipping companies in Indonesia. These parties are obligated to keep your information confidential and are only permitted to use it for the specific tasks we have assigned to them. We may also release your information when we believe release is appropriate to comply with the law or protect ours or others' rights, property, or safety.
For example, when you order energy and endurance supplements, we share your name, phone number, and delivery address with a logistics partner so they can complete the delivery. The courier receives only the information needed to fulfill your order and is contractually bound not to use it for any other purpose. We do not share your purchase history or contact details with marketing companies, data brokers, or advertising networks for their independent commercial use.
If we are required by law to disclose information — for instance, in response to a lawful request from an Indonesian authority — we will cooperate to the extent necessary, while taking appropriate steps to protect your rights where possible. We will not share more information than is legally required in such situations.
User Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to review the data we have on file for you or if you would like to request its removal, please contact us at [email protected]. We will respond to your request within a reasonable timeframe, subject to any legal obligations we may have to retain certain records. We are committed to ensuring that you maintain control over your personal data.
You may also request that we limit how we use your information — for example, by asking us to stop sending promotional content about popular products for men or by withdrawing consent you previously gave. If you no longer wish to maintain an account, you can ask us to close it and remove the associated profile data. We will honor your request except where we are legally required to retain specific records, such as transaction records for tax or accounting compliance under Indonesian law.
To protect your privacy, we will verify your identity before making changes to your account or sharing personal data with you. This helps prevent unauthorized individuals from accessing or modifying your information. Once verification is complete, we will process your request as quickly as practicable.
- — Access your stored data
- — Correct inaccurate details
- — Request deletion
- — Withdraw consent for marketing
- — Close your account
- — Limit data usage
Policy Updates
Jaga Stamina reserves the right to update this privacy policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of the site following the posting of changes constitutes your acceptance of those changes. This policy was last updated in May 2024.
When we make material changes — for example, adding a new category of data collection or changing how your information is shared — we will also post a visible notice on the homepage for a reasonable period so that returning visitors have an opportunity to review the updates. For non-material changes, such as clarifications of language or minor formatting corrections, we will simply update the revision date below without additional notice.
If you have previously created an account and we plan to change how your personal data is used in a way that requires fresh consent under Indonesian law, we will contact you directly using the email address on file before the change takes effect. You will have the opportunity to accept or decline before any new data practices apply to your account.
Contact us with any privacy concerns
If you have questions about how we handle your data, want to exercise your rights, or need clarification on any section of this policy, our team is available during working hours to assist you.
Contact Our Team- Address
- Jl. Diponegoro No. 45, Darmo, Wonokromo, Surabaya, 60241
- Phone
- +62 31 561 4849
- [email protected]
- Hours
- Monday – Friday, 09:00 – 18:00 WIB